The consumer who for any reason is not satisfied with the purchase made, has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 14 days from the day of receipt of the purchased good.
In case of withdrawal, the costs of returning the goods are charged to the customer. All items must be received in the same conditions as they were received, with the original packaging and any manuals and / or instruction booklets that are part of the package and the original packaging; it is not allowed to return the goods in any other way.
To exercise the right of withdrawal, the customer must, within the period indicated above, send an email to firstname.lastname@example.org
The customer must send the package to:
Via Decollatura 62
00118 Rome, Italy