Our packages are usually shipped within 3 days after receipt of payment and sent via express courier. If you want to save on shipping costs you can pick up at our Rome - Ciampino office but contact us before proceeding with the purchase.
Shipping costs include packing and postage charges. The packaging costs are fixed, while the shipping costs vary according to the total weight of the shipment. We recommend that you group your items in one order. We can not group two separate orders executed separately, and to each of it will be applied shipping costs. Your package will be sent under your responsibility, but special attention is reserved for fragile items..
The boxes are reasonably sized and your items are well protected.
To proceed returns, the products must be intact and stored in the original packaging, must be made explicit request by mail to firstname.lastname@example.org within 14 days from the date of receipt of the goods. The buyer is responsible for the costs of the return shipment, after returning the product(s), the original purchase amount of the product is refunded. Please ship authorized returns to the following address:
Via Decollatura 62